Privacy Policy

🔒 PRIVACY POLICY

Last Updated: 06.01.2025

This Privacy Policy explains how LEVEL10X and its affiliated services (including 247aiassistant.com) collect, use, and protect information provided by our clients and their leads.

1. Information We Collect

We may collect the following from our clients and their customers:

Business contact info (name, email, phone, job title)
CRM data for campaign execution (e.g., leads, past customers, form entries)
Analytics and engagement data related to our services

2. How We Use Your Data

We use client data strictly for:

Training and running AI and automation campaigns

Optimizing lead engagement and conversion

Reporting on campaign performance

We do not resell, repurpose, or use your data for any unrelated campaigns.

3. GDPR & Legal Basis

If you operate in the EU or handle EU citizen data:

You must have valid legal basis for processing (e.g., consent, contract)

We act as a data processor and only act on your instructions

You remain the data controller and are responsible for data accuracy and legal compliance

4. Security Measures

We use encryption, secure cloud storage, and access controls to protect client data. However, no method of transmission is 100% secure.

5. Data Sharing

We only share data with vendors or processors strictly required to deliver services (e.g., cloud infrastructure, messaging gateways). NDAs and data processing agreements are in place where appropriate.

6. Data Retention

Client data is retained only as long as necessary to provide services, resolve disputes, or meet legal obligations. Data may be deleted upon written request, subject to contract terms.

7. User Rights (GDPR)

If you are a data subject, you may:

Request access to your data

Ask for correction or deletion

Object to processing

Request data portability

Please contact your data controller (our client) to exercise these rights.